Wet floor sign in store

Five Things to Know If You Were Injured at a Walmart

July 14, 20253 min read

Walmart is one of the most visited retailers in Alabama—but with high traffic comes increased risk. From slick floors to falling merchandise, accidents at Walmart stores can cause serious injuries. If it happens to you, what you do next matters more than you think.

At Nelson, Bryan, and Cross, we’ve helped injured clients across Alabama recover compensation after big-box store accidents. If you’ve been hurt in a Walmart, here are five important things you need to know.


1. Report the Incident Immediately

The first step after any injury at Walmart is to notify store management. Ask for a manager and file an incident report before leaving, no matter how minor the injury may seem.

Include:

  • Date, time, and exact location

  • What caused the injury (spill, loose rug, falling item, etc.)

  • Witness names and contact info

  • A brief description of what happened

If you fail to report the incident promptly, Walmart’s legal team may argue that your injury didn’t happen there at all.


2. Take Photos and Gather Evidence

Before employees clean up the scene or move items, take photos. Evidence disappears quickly in a retail environment, and your phone camera can make or break your case.

Photograph:

  • The hazard or cause of the injury

  • Your visible injuries

  • The store layout or lighting

  • Any warning signs (or lack thereof)

Also collect names and phone numbers of any witnesses. Their testimony can help validate your claim.


3. Seek Medical Attention Right Away

Even if you feel okay at first, symptoms of injury can appear hours or days later. Visit a doctor, urgent care, or emergency room as soon as possible. Be honest and detailed about what happened and where you were hurt.

Medical records not only protect your health—they document the link between your accident and injuries, which is crucial if you pursue a legal claim.


4. Don’t Talk to Walmart’s Insurance Adjusters Alone

Walmart is a massive corporation with teams of lawyers and insurance adjusters trained to minimize liability. Shortly after your injury, you may receive a call asking for a recorded statement or offering a quick settlement.

Don’t sign or agree to anything before consulting an attorney. These offers are often far lower than what you’re entitled to—and may prevent you from recovering more later.


5. You May Be Entitled to Compensation

If your injury was caused by a dangerous condition that Walmart knew (or should have known) about, you may have a valid premises liability claim. Depending on the circumstances, you could recover damages for:

  • Medical expenses

  • Lost income or ability to work

  • Pain and suffering

  • Permanent disability

  • Emotional distress

You don’t need to “prove” the injury happened on purpose—only that Walmart failed to maintain a safe environment for shoppers.


You Don’t Have to Fight Walmart Alone

Going up against a national retailer can be intimidating—but you’re not alone. At Nelson, Bryan, and Cross, we’ve helped injured individuals across Alabama hold large companies accountable for their negligence.

We’ll handle the paperwork, the corporate attorneys, and the insurance games—so you can focus on healing.

Contact us today for a free consultation. Let us review your case and fight for the compensation you deserve.

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